SHIPPING & RETURNS
STANDARD SHIPPING RATES:
DOMESTIC ORDERS (CONTIGUOUS US)
- FREE domestic shipping on orders $50 or more
- Our warehouse processes online orders between Monday and Friday.
- Online orders placed with expedited shipping will be delivered between Monday and Friday.
- Orders Placed after 12:30pm (Pacific Time) will not be processed until the next business day.
FREE SHIPPING EXCLUSIONS:
- Certain orders are not eligible for free shipping.
- Exclusions include:
- Alaska, Hawaii, and off-shore US territories such as Puerto Rico
- APO / FPO and PO Box Addresses
- International Orders
- Wholesale Orders
You'll love your ECCOSOPHY products or your money back!
We stand behind our products. If for any reason you are not completely satisfied with your ECCOSOPHY products, we offer a full refund less shipping.
Send us an email at: firstname.lastname@example.org and we'll take care of it. We like to treat our customers the same way we like to be treated, so rest assured you are in good hands. We are here to help.
30 day full refund less shipping. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Once your return has been received your refund will be processed.
Restocking fees will be applied to products that are opened/used
Sale items: refund and return policy do not apply to orders with special discount code.
We take the risk out of ordering by offering an unmatched satisfaction guarantee.